General Questions
1. How do I know what version of Android is on my device and can I update it?
Go to Settings / About phone and see the version of Android.
To see if there is an update available ,choose ‘System software updates’. Here you will see a ‘Check now’ icon to see if there is a newer version of Android available for your phone.
Go to Settings / About phone and see the version of Android.
To see if there is an update available ,choose ‘System software updates’. Here you will see a ‘Check now’ icon to see if there is a newer version of Android available for your phone.
2. I want to hide my search history.
Go to Google Settings app and tap on Search option. Go to Accounts & privacy and turn off the Web History.
Go to Google Settings app and tap on Search option. Go to Accounts & privacy and turn off the Web History.
3. How do I restore my Android device?
The best way is to use the Factory Data restore option in Settings / Backup & reset and select the option to do Factory data reset .To be completely sure that everything has been removed, go through the process twice. Also remember to take backup of anything you need and sync your Google accounts as everything on your phone will be completely wiped out.
The best way is to use the Factory Data restore option in Settings / Backup & reset and select the option to do Factory data reset .To be completely sure that everything has been removed, go through the process twice. Also remember to take backup of anything you need and sync your Google accounts as everything on your phone will be completely wiped out.
4. My Android device has frozen.
Restart the device by pressing the on/off button for few seconds and select the Power off and then restart the phone.Most issues will be fixed.
Restart the device by pressing the on/off button for few seconds and select the Power off and then restart the phone.Most issues will be fixed.
5. My Android device cannot recognize the SD card?
SD cards can get corrupted and the most effective solution is to try to reformat them using a desktop or laptop PC. Using the standard file explorer, you should be able to right-click and choose the format option to bring it back to life. It tends to work more often than trying to format it on the phone itself.
SD cards can get corrupted and the most effective solution is to try to reformat them using a desktop or laptop PC. Using the standard file explorer, you should be able to right-click and choose the format option to bring it back to life. It tends to work more often than trying to format it on the phone itself.
7. How to Set a Default App?
You can open a file / link with a certain program by default. For example, if you have installed an app like Chrome and Dolphin browser, the system will ask you to select an app when you try to open the link
You can open a file / link with a certain program by default. For example, if you have installed an app like Chrome and Dolphin browser, the system will ask you to select an app when you try to open the link
- To set a default app to open the file, click "Always" before you tap that app .
8. How to clear Default App?
- Open the Settings and tap Apps under DEVICE
- Choose the app you do not want to launch by default
- Tap 'Clear defaults' under LAUNCH BY DEFAULT
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